Living in Cebu

 

In early 2006 I will be moving to Cebu, Philippines with the entire family.

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PLDT

Been away for a week and tried to post a few things but the site was down for some reason. Back now.

Got back to find some urgent business that needed to be sorted over the phone.

Have a PLDT line that is blocked from international calls. I was planning to remove the block, as I need to set up my fax machine, which is otherwise not very useful.

So I suddenly need to make an urgent call to the US. My only current option is my cel phone and from past experience I know that load can run out very quickly. I check my phone and there is less then 300 pesos load. I check my wifes and there is almost 400 pesos load.

I call using the wifes and after spending some time trying to sort out a problem the phone dies at the most critical moment. I quickly pick up my cel and call back and find my self I a long queue. My phone also dies before I am able get back to the person I need to speak with.

In the meantime I have the wife and family trying to call PLDT to try to open my land line for international calls. The numbers to contact them in the PLDT phone book don’t work. The wifes older sister that is visiting get through to a PLDT support line and works through getting the block removed.

I have sent the brother down to the Sari Sari (local shop) to try to top up the wifes phone with load. Normally you can buy a scratch card with 300 and 500 pesos credit but they don’t have. Has to be e-load and has to be loaded 100 pesos at a time. This finally started coming through after the phone had already died at the critical moment.

The wife and older sister have just about finished the process of getting the phone un-blocked. I joke to the wifes sister that we will probably now be told that it will take 24 hours. I was wrong. PLDT informs us it will take 4 days for the changes.

Not really going to help me with my urgent call. I ask the wife to ask them if they can do a Manual Operator assisted call. The wife hands the phone to me for me to ask the support person directly. Yes sir and she provides me with a 3 digit number. I thank her and quickly go and call the number “This number is currently not available from your service” or some such response is what I get.

I am annoyed with PLDT to say the least and this is typical of all my experiences with them to date. They are the only service I can currently get as Globe Lines told me to come back and ask them in a few months. Anyway chances are they would not be any better.

So back to the Cel phone. Now loaded with almost 700 pesos I call back and I am finally able to fix the problem.

The wifes sister suggests I switch my cel to a plan so I don’t have the problem with running out of load. I had enquired about this with globe only to be informed I would need to get a new number. They could not transfer my existing number.


Posted: Thursday 10th August 2006, 4:32 AM  

 

 

Learn To Speck Cebuano

If you are planning no living in Cebu then its a good idea to learn the language and I have found a great teacher here in Cebu. He can also assist you online and is available to translate any documents.

If you plan to live in Cebu then why not learn to speak the language and earn to Speak Cebuano - Translation service also available

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